Who We Are
Thank you for choosing Matchsticks Marketing Agency (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://matchsticks.com.au/ (the “Site”). We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
By accessing or using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
At all times we aim to only collect the information we need for the services we are providing. The kind of information that we collect from users and members may include personal and non-personal information.
Personal Information:
We may collect personal information, such as your name, email address, phone number, and company details when you fill out forms on our website or communicate with us. The kind of information that we collect from users and members may include:
- your full name, residential address, contact details – phone, email
- your role or title, photograph or likeness
- your qualifications
- your business information
- opinions and beliefs provided via surveys and questionnaires.
Non-Personal Information:
We may automatically collect non-personal information, such as your IP address, browser type, device information, and browsing patterns, using cookies and similar technologies.
How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Providing and improving our services.
- Communicating with you.
- Analysing website performance and user behaviour.
- Customising content and advertising.
- Complying with legal obligations.
Disclosure of Information
We may share your personal information with third parties only in the following circumstances:
- With your explicit consent.
- To comply with legal obligations.
- To protect our rights, privacy, safety, or property.
- In connection with a merger, acquisition, or sale of all or a portion of our assets.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling them may affect the functionality of the website.
We employ various tools provided by third-party entities, including our web hosting service, Google Analytics, third-party service providers, and search engine browsers, to collect and analyse access and traffic data for statistical, reporting, and maintenance purposes. It’s important to note that these third-party providers adhere to their own privacy policies. Additionally, we may utilise tracking pixels, cookies, and session tools to enhance your overall experience when interacting with our online services.
While the data collected by cookies typically does not personally identify you, it may be combined with other information to achieve identification. Should we identify you through cookie information, we may use that data to monitor your usage patterns on our online platforms. This allows us to tailor information more precisely to your needs, and extend invitations for membership renewal, event bookings, or product and service purchases.
The types of information that may be gathered include:
- Device-specific details, such as mobile network information
- Server logs, encompassing your IP address, usage times, and system activity
- Location information, including IP address, GPS data, and Wi-Fi access points
We leverage this information to track your usage of our online services, enhancing your user experience and the overall quality of our services. Simultaneously, we analyse visitor behaviour on your website to provide insights aimed at improving user experiences and service quality for your brand.
It’s worth noting that while most web browsers automatically accept cookies, you have the option to modify your browser settings to decline them if you prefer. However, be aware that some features of our online services may not function optimally without cookies enabled.
Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is entirely secure.
Your Choices
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of receiving promotional emails.
- Disable cookies in your browser settings.
Terms of Use
Last Updated: February 1, 2024
By using our website, you agree to the following terms and conditions, which also encompass this Privacy Policy. We strongly recommend that you thoroughly review and comprehend these terms before utilising the website or any of our services. If you do not agree, your remedy is to stop using our website.
Please be aware that we may periodically revise our terms, and the updated provisions will take effect from the date of the revision posted on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@matchsticks.com.au